During this step, the Brand Parent begins to play his role of apostle of the Brand Character: He should organize several regional conferences to explain the role and the purpose of brand character, and train local marketing staff on its use and on the review and approval procedure to ensure it is respected. (JRC&A can assist in the preparation and delivery of this training.)

Part of the training and of the selling process consists of helping the local marketing staff do a local brand character evaluation and determine the gap that exists between the intended global character and local reality. They will then be asked to develop a strategy to bring the local character more in line with the one in the Brand Character Statement.

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